How should you deal with collection calls?

Monday, July 25, 2016 - 01:40

Collection Agencies


In order to stop collection calls, you need to do one of the following:

If you have filed for bankruptcy or made a consumer proposal, a debt collector cannot try to collect debts included in the bankruptcy or proposal.

If a debt collector calls, tell the debt collector that you filed for bankruptcy and give them the name and phone number of your trustee. Your trustee will communicate directly with them.

Even though debt collectors cannot collect on debts included in your bankruptcy, some complications may occur that make it so that they continue to call. Within five days of your filing, your trustee will notify your creditors of your bankruptcy. Most trustees will mail the notice of bankruptcy to your creditors, so it may be two weeks before they are aware of your bankruptcy. Many trustees are now faxing or even e-mailing bankruptcy notices to creditors, so these times may be reduced.

Also, just because the creditor has received the notice from the trustee, it doesn’t necessarily mean that they have entered the bankruptcy into their system, so calls may continue until they do.

Another complication that may occur is when a creditor has turned your account over to a collection agency. The creditor may be notified of your bankruptcy, but if they are slow to notify the collection agency, the calls will continue.

Just remember that once you file bankruptcy, debt collectors should not be contacting you, so just let them know that you've filed bankruptcy and they should stop.

If you are receiving collection calls and aren’t sure what to do, contact us today. We offer free consultations and are open late and on weekends to meet your needs.  

Latest Posts

How To Survive Financially After Losing A Job

Losing a job can happen to anyone at any time. It seems like job insecurity is more of the norm these days than job security. The resulting stress can be tremendous even in circumstances where the layoff was inevitable or occurred for reasons outside of your control.

September 19, 2017

Money Management

Who will know about your bankruptcy?

Many people are concerned about who will know about the financial trouble that they are experiencing. Some people are embarrassed, while others simply aren’t comfortable sharing such information because, let’s face it, it’s really no one’s business but your own.

September 15, 2017

Bankruptcy

Why should I get a new account at a new bank?

There is nothing worse than having your bank freeze your account, taking money from your account without your permission or having your pay cheque constantly be applied to overdraft.

September 11, 2017

Money Management